Things to know before booking your ... tickets
Booking window
Limited advance booking: Tickets are typically purchased on the day at the designated booth. Peak periods may see queues of 30–60 minutes, so arriving early helps avoid long waits.
What’s included
Core access provided: Your ticket grants entry to the standard experience with a safety briefing and lifejacket. Note that premium options, such as a guided (multilingual) upgrade, must be purchased separately.
Entrances & flow
Single boarding point: All guests must validate tickets at the official entrance and join an organized queue. Expect basic security checks and safety instructions before boarding.
Ways to explore
Flexible routing available: The standard ticket covers the primary experience. Upgrades can include coordinated transfers or guided tours that simplify routing and offer language support.
Policies & rules
Strict operational guidelines: There are no on‑board toilets, and large luggage is discouraged. Weather-related cancellations and standard safety checks apply; refunds and rescheduling follow operator policies.
